Delivery & Returns

UK Delivery: Standard UK delivery is £3

Shipping is FREE within the UK if you spend £30 or more.

Outside UK: We are only able to ship to the same country as the billing address. Postage is charged according to weight and is calculated automatically. You can check on the postage cost within the “My basket” section at any point.

All supply only orders are normally dispatched within 3-5 days of receiving payment and a little sooner if at all possible. Wedding stationery orders are normally dispatched 3-4 weeks from order. Bespoke stationery dispatch times will vary and will be discussed at appointment stage.

We post orders every working day (Monday to Friday). If for any reason there is going to be a delay with your order, we will contact you as soon as possible with an estimated dispatch date. If this is not suitable for you, we will of course give you to option to cancel.

Most UK orders are sent via Royal Mail and will take 3-5 days to reach you from dispatch. Alternative couriers may be used in the case of larger orders. Overseas orders under 2kg are sent via Royal Mail Airmail and will take 3-15 working days to arrive from despatch. Overseas orders over 2kg are sent via courier and will take 2-5 working days to reach you once despatched.


Returns are not accepted on any bespoke product which has been personalised and or made specifically for your requirements unless deemed to be faulty.

Returns are not accepted on any perishable items such as food.

For all other goods, we are happy to provide a full refund on goods returned in a new and resalable condition. We will refund return postage costs for any items deemed as faulty or sent in error. Please include a short note with your returned items stating your name and address or a copy of the original invoice. We will refund as soon as we receive the goods back. We do recommend that you obtain proof of posting or send the goods back using a tracked delivery method.